Drum Communications levels the playing field for small to midsized businesses by giving you the same advanced functionality in VoIP services employed by Fortune 500 companies at prices you can afford. Drum Communications eliminates the daily hassles associated with managing on-site phone systems, freeing up your resources to focus on more strategic initiatives. With a hosted VoIP solution, you save both money and time –especially when you need to add users or make changes to your service. Drum Communications web portal empowers administrators to manage their services on their schedules with the changes taking effect immediately.

Some of the features include:

• Desktop Call Control Software-Our Enterprise Assistant toolbar makes it easy for users to take advantage of robust VoIP features with just a click of the mouse from their computer. Setting up conference calls, updating find-me functionality and initiating a call from within a web page or email has never been simpler.
• Find-Me Functionality-Never worry about missing an important call again. You can designate either all or only specific callers that can reach you no matter where you are.
• Remote Office-Leverage all the advanced features from any location, a great
• feature for mobile and teleworkers.
• Paging-Intercom paging to individuals or groups is easy with your Polycom phones. Drum Communications can also integrate with an overhead paging system when needed.
• Voice Mail to Email Integration-Check your voicemails without using your phone. Receive emails that notify you every time you receive a voicemail. The .WAV voice mail file is attached to the email so that you can listen to it on the spot and forward it to others with your comments.
• Call Center Capability-You no longer need to invest in a costly ACD to benefit from powerful call queuing capabilities and real-time performance reporting.

• Administrative Control- We put you in control of modifying your services - including billing codes, caller ID, hunt groups, auto attendant recordings -online anytime via the web portal.